Contact
Email support@quickfix.games.
Include your device model, operating-system version, Cargo Sort version, contract number, objective, clear reproduction steps, and whether the issue appeared before or after restoring a saved contract. A screenshot helps when it contains no private information.
Contracts and hints
A route appears blocked
Check the selected crate, destination truck, straps, and gate state. Use Undo for the last move or Restart to begin the contract again. Solver-backed hints point to a valid move from the current state.
A result objective was not awarded
Move, time, and perfect-delivery goals are evaluated when the contract ends. Report the contract number, displayed objective, final move count or time, and result screen.
Saved progress
An interrupted active contract should return with its board, move history, timer, selection, and spend state restored. Close and reopen the app once if it does not. Do not reinstall before accepting that local progress may be removed.
Replaying a completed contract can improve its result, but it does not repeatedly farm first-clear progression rewards.
Settings and accessibility
Open Settings to adjust mute, music, sound effects, haptics, text scaling, bold text, and reduced motion. Cargo Sort is designed for portrait orientation. Report clipped or unreachable controls with the exact device and scaling setting.
Reset and reinstall
Resetting or removing the app can permanently erase local campaign progress, rewards, records, and preferences. Device backup and restore behaviour is controlled by the operating system and is not guaranteed by Cargo Sort.
Read the Cargo Sort privacy policy.